Privacy Policy

Overview

This Privacy Policy explains how Unity IT Services ("Unity," "we," "us," or "our") collects, uses, and protects information gathered through our website (unityit.com).

Unity is a managed IT services provider serving healthcare organizations. We understand the importance of privacy and data protection, particularly in healthcare contexts.

Information We Collect

Information You Provide

When you contact us through our website, we collect information you voluntarily provide, including:

• Name and job title
• Organization name
• Email address and phone number
• Information about your organization's IT needs or challenges
• Any other information you choose to include in contact forms or messages

Automatically Collected Information

Like most websites, we automatically collect certain technical information when you visit our site:

• IP address
• Browser type and version
• Device information
• Pages viewed and time spent on pages
• Referring website

Cookies and Tracking Technologies

We use cookies and similar technologies to improve website functionality and understand how visitors use our site. You can control cookie preferences through your browser settings.

How We Use Information

We use collected information for the following purposes:

• Responding to inquiries: To answer questions and provide information about our services
• Service delivery: To communicate with clients about ongoing service engagements
• Website improvement: To analyze usage patterns and improve website functionality
• Marketing communications: To send relevant information about our services (you can opt out at any time)
• Legal compliance: To comply with applicable legal obligations

Information Sharing

Unity does not sell, rent, or trade your personal information to third parties. We may share information in the following limited circumstances:

• Service providers: With vendors who assist in website operations, email communications, or business analytics (under confidentiality obligations)
• Legal requirements: When required by law, subpoena, or legal process
• Business transfers: In connection with a merger, acquisition, or sale of assets (with notice to affected individuals)

Protected Health Information (PHI)

Data Security

We implement reasonable security measures to protect information collected through our website, including:

• Encryption of data in transit (HTTPS/TLS)
• Access controls limiting who can view collected information
• Regular security assessments of website infrastructure
• Vendor security requirements for third-party service providers

However, no internet transmission is completely secure. We cannot guarantee absolute security of information transmitted through the website.

Data Retention

We retain information collected through the website for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law or legitimate business purposes.

Contact form submissions are typically retained for up to two years for business development and client relationship purposes.

Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request a copy of information we hold about you
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your information (subject to legal retention requirements)
• Opt-out: Unsubscribe from marketing communications
• Cookie control: Adjust cookie preferences through browser settings

To exercise these rights, contact us at privacy@unityit.com.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our website is not directed to individuals under 18 years of age. We do not knowingly collect information from children. If you believe we have inadvertently collected information from a minor, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. We will post the updated policy on this page with a revised "Last Updated" date.

Material changes will be communicated through prominent notice on our website or direct communication to affected individuals when appropriate.

Contact Information

For questions about this Privacy Policy or our privacy practices, contact:

Unity IT Services
Email: privacy@unitytn.com
Phone: (615) 695-7543

Legal Disclaimers

No Legal Advice: Nothing in this Privacy Policy constitutes legal advice. Organizations seeking legal guidance on privacy compliance should consult qualified legal counsel.

Service Agreements: For clients engaged in active service relationships with Unity, additional privacy and security terms are governed by executed service agreements and Business Associate Agreements.