Our Services

We've got the solutions

Comprehensive Intrusion Monitoring with our 24x7 Security Operations Center (SOC)

Monitor, search, alert and report on the 3 attack pillars: network, cloud and endpoint log data spanning:

– Windows, macOS & Linux security events
– Firewall & network device events
– Office 365 & Azure AD cloud events

Real-time monitoring of malicious and suspicious activity, identifying indicators such as:

– connections to terrorist nations
– unauthorized TCP/UDP services
– backdoor connections to C2 servers

Support for your Technology anytime, anyplace.

Our Help Desk offers around the clock support for customers, ensuring that issues are resolved quickly and efficiently. This is especially beneficial for MSPs that have clients in different time zones or that need to provide support outside of regular business hours. 

Expert Help in under 3 min: Our Service level Objective

Initial Phone Call Pickup –

Level 1 Troubleshooting –

Level 1 Remediation –

Level 2 Remediation – 

Under 3 Minutes

0-15 Minutes

16-30 Minutes

31-60 Minutes

AI Fueled, Human Verified

Distinguished by our innovative approach, Unity IT Services implements an AI-driven and human-verified process that leaves no stone unturned in securing your digital landscape. By seamlessly integrating artificial intelligence with meticulous human oversight, we guarantee a comprehensive and foolproof strategy, assuring that every potential risk is identified and addressed with the utmost precision and thoroughness.

Modern Technology for Modern Medicine

We are truly partners dedicated to your success. As a partner, your success is critical to our overall success. We create and manage an incredibly cohesive environment that produces successful long term partnerships.

Full suite IT Support and services, Tailored for you

  • Security Services:
    • 24×7 Continuous threat monitoring
    • Incident detection and response
    • Vulnerability assessments and management
    • Security information and event management (SIEM)
  • Helpdesk and Technical Support:
    • 24×7 helpdesk support
    • End-user support and issue resolution
    • Desktop and device management
    • Remote troubleshooting and assistance
  • Network Management:
    • Network monitoring and optimization
    • Configuration management
    • Firewall and intrusion prevention management
  • Data Backup and Recovery:
    • Regular data backups
    • Disaster recovery planning and implementation
    • Data restoration services
  • Endpoint Security:
    • Antivirus and anti-malware protection
    • Endpoint detection and response (EDR)
    • Mobile device management (MDM)
  • Patch Management:
    • Regular updates and patching for software and systems
    • Vulnerability patching
  • Cloud Services Management:
    • Cloud infrastructure monitoring and management
    • Security and compliance for cloud environments
    • Cloud resource optimization
  • Identity and Access Management (IAM):
    • User authentication and authorization
    • Identity governance and compliance
  • Security Awareness Training:
    • Employee training on cybersecurity best practices
    • Phishing awareness programs
  • Compliance Management:
    • Assistance with regulatory compliance (e.g., GDPR, HIPAA)
    • Audits and compliance reporting
  • Security Consultation:
    • Proactive security planning and strategy
    • Customized security solutions based on business needs
  • Reporting and Analytics:
    • Regular performance and security reports
    • Trend analysis and insights

 

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How we're different

Unity IT Services stands out among other MSPs by placing an emphasis on cybersecurity, ensuring your organization’s digital assets are safeguarded around the clock. 

With a dedicated 24×7 US-based help desk and a vigilant Security Operations Center (SOC) team, we provide comprehensive protection and immediate support, setting us apart as the trusted partner for proactive and responsive cybersecurity solutions

count on us

Project Management

We offer many forms of technology consultation and support. From ongoing consultation services to one time special projects, we find answers and produce results.

Get it right the first time

Best Practices

A company built on the foundation of innovation provides assurance we follow only the most up to date best practices. 

We strive to make our clients happy

a name you can trust and a partner you can count on.